By creating an account on pokko, you are considered to have read and agreed to all of the following terms. You shouldn't agree before reading — so take a moment to go through them.
1. Account Registration & Eligibility
Opening an account at pokko requires meeting a few key conditions, set in place to protect users and ensure the platform runs fairly.
- You must be at least 18 years old. Accounts found to belong to minors will be closed immediately.
- Only one account per person is allowed. Creating multiple accounts will result in forfeiture of all bonuses.
- The name, address, and mobile number provided at registration must be accurate and belong to you.
- If requested to complete identity verification (KYC), you must submit the required documents within the specified timeframe.
- Your account password and login credentials must be kept strictly confidential. You must not allow any third party to access your account.
- If any unusual activity is detected on an account, pokko may temporarily suspend it for investigation at any time.
Important: Withdrawals may be restricted until KYC verification is complete. Completing verification sooner gives you faster access.
2. Betting Rules & Conditions
Certain rules apply to participating in Sports Betting, Live Betting, casino, and slots games on pokko. These rules apply equally to all users.
Sports Betting
- Once a bet is confirmed, it cannot be cancelled or changed.
- If incorrect odds are displayed due to a technical error, pokko reserves the right to void the affected bets.
- If a match is cancelled or postponed before it begins, the related bet will be voided and the stake returned.
- The minimum stake for a single bet is ৳10. Maximum limits vary by game and market.
Live Betting
- Odds change rapidly in live betting. The odds at the time your bet is confirmed are final.
- pokko is not responsible for any betting processing issues caused by connectivity problems or delays.
- No new bets are accepted when a live bet market is in a "suspended" state.
Any attempt to exploit technical advantages or system errors for financial gain will result in permanent account closure and forfeiture of all winnings.
3. Bonus & Promotion Rules
All pokko bonuses and promotions come with specific terms. Before claiming any bonus, please also read the individual promotion's terms. General rules are outlined here.
- Winnings from any bonus offer cannot be withdrawn until the wagering requirement stated in that offer has been fulfilled.
- The welcome bonus is for first-time registered users only. Multiple claims from the same household or device are not allowed.
- Any unused bonus will be automatically removed once it expires.
- pokko reserves the right to modify, suspend, or cancel any promotion at any time. Bonuses already claimed before any such change will not be affected.
- Bonus balance and cash balance are kept separate. Cash balance is generally used first when placing bets.
- Any attempt to fraudulently claim bonuses will result in account closure.
Keep in mind: The daily cashback bonus has no wagering requirement — you can withdraw it directly. Details
Latest Promotions on this page.
4. Deposits & Withdrawals
Pokko supports transactions via bKash, Nagad, Rocket, and DBBL bank transfer. All transactions are processed in Bangladeshi Taka (BDT).
Deposit
- Minimum deposit is ৳200. Maximum limits vary by payment method.
- Deposits are usually instant. If there's an unexpected delay, please contact support.
- Deposits using a third party's payment method are not permitted.
Withdraw
- Minimum withdrawal is ৳500. Fully verified (KYC) accounts enjoy the highest withdrawal benefits.
- Withdrawals are typically completed within 3 to 30 minutes.
- Withdrawals can only be made to the same payment method used for the deposit.
- Winnings derived from a bonus cannot be withdrawn until the associated wagering requirement has been met.
- In cases of suspicious transactions, pokko may temporarily hold a withdrawal pending additional verification.
5. Privacy & Data Protection
Pokko is committed to protecting your personal information. For more details, please see our Privacy Policy Read through this page. The key points are summarized here for you.
- Your personal information is never sold or shared with third parties.
- All data is protected with 256-bit SSL encryption.
- Information may be disclosed to authorities when required for legal obligations or fraud investigations.
- Anonymised, aggregated data may be used to improve our services.
- Even after an account is closed, certain data will be retained for a specified period as required by law.
6. Responsible Gaming
Pokko believes betting is purely for entertainment. If you feel betting is affecting your daily life, please make use of our responsible gambling tools.
- You can set daily, weekly, and monthly deposit limits at any time.
- You can put your account on a voluntary break for a set period (cooling-off).
- A permanent self-exclusion option is also available.
- Our support team is specially trained — don't hesitate to reach out whenever you need help.
7. Account Closure, Changes & Dispute Resolution
Pokko may temporarily or permanently close an account under the following circumstances.
- If registration was completed using false information.
- If evidence of multiple accounts or bonus abuse is found.
- If the account has been inactive for an extended period (over 12 months).
- If proof of being underage is found.
- As required by law or regulatory authorities.
Changes & Updates
Pokko may update these terms at any time. For significant changes, notice will be given via email or an in-platform notification. Continued use of the platform after such notice constitutes acceptance of the updated terms.
Dispute Resolution
If you have a dispute, please contact our support team first. If it remains unresolved within 30 days, you may escalate the matter through pokko's licensing authority.
The relevant balance or withdrawal may be temporarily held during a dispute. If the outcome is in the user's favour, the full amount will be returned.